Privacy Policy
Sunbull Solar Inc. (“Sunbull,” “we,” “us”) respects your privacy. This policy explains what information we collect when you use sunbull.co or request a bill review, how we use and protect it, and the choices you have, including for text messages (SMS).
1. Information we collect
Information you give us. When you book a free bill review or contact us, we collect your name, mobile number, email address, home address, preferred language, and the details you share about your electric bill, utility, home ownership, and scheduling preferences.
Information collected automatically. Like most websites, we may collect device and usage information such as IP address, browser type, pages viewed, and referring pages through cookies and similar technologies.
2. How we use your information
- To schedule, confirm and conduct your bill review, in person or on Zoom.
- To prepare a solar proposal and, if you move forward, to coordinate your project with our licensed installation and financing partners.
- To send service communications about your appointment or project by phone, email, or SMS.
- With your separate consent, to send marketing text messages about offers and promotions.
- To respond to your questions, improve our website and services, and comply with legal obligations.
3. Text messaging (SMS) and your consent
We offer two optional text programs. Service notifications cover appointment confirmations, reminders and project updates. Marketing messages cover offers and promotions. Each requires its own checkbox on our form; neither is a condition of purchasing anything from Sunbull.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and get help by replying HELP or contacting us at support@sunbull.co or (818) 923-4431. Full program details are in our SMS Terms & Conditions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How we share information
We do not sell your personal information. We share it only as needed to serve you: with service providers that help us run our business (such as our customer relationship management, scheduling, and messaging platforms); with licensed installation partners and financing providers when you choose to move forward with a project; and when required by law or to protect our rights.
5. Your California privacy rights
If you are a California resident, you have the right to know what personal information we collect and how it is used, to request a copy, to request correction or deletion, and to opt out of any sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising). We will not discriminate against you for exercising these rights. To make a request, email support@sunbull.co or call (818) 923-4431. We may need to verify your identity before responding.
6. Data retention and security
We keep your information for as long as needed to provide our services and meet legal, accounting, and contractual requirements, then delete or anonymize it. We use reasonable administrative, technical and physical safeguards to protect it, though no method of transmission or storage is completely secure.
7. Children
Our services are intended for homeowners and are not directed to anyone under 18. We do not knowingly collect information from children.
8. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised. Continued use of our services after changes means you accept the updated policy.
9. Contact us
Sunbull Solar Inc.
San Fernando Valley, California
support@sunbull.co · (818) 923-4431